What is Happening?
The Amazon Portal Premium retailer data feed is being replaced with the new, highly efficient Amazon API data feed. This affects customers with the 'Amazon Portal Premium' Trading Partner connection in Performance Analytics and ADS.
Moving forward, customers must update reports, dashboards, and subscriptions to reference the new Amazon API feeds by North American location:
Amazon US
Amazon CA
Amazon MX
Key Benefits
🎉 Free Amazon API Upgrade: Provided at no incremental cost.
📊 Improved Efficiency: Automated API ensures consistent data acquisition and reduces errors.
🚀 Enhanced Metrics: Slight upgrades; see the New Metrics section for details.
⏱️ Faster Delivery: Automation may result in quicker data delivery.
📂 Historical Data Access: Potential for additional historical data.
💡 Quick Reinstatements: Every week, the data will be restated for the previous two weeks.
Example: On Monday, October 20, you will receive data for the previous week ending on October 18, and the data for weeks ending on October 4 and October 11 will be restated.
Action Required
🚨 The old Amazon Portal Premium data feed is being upgraded. The SPS account team will share additional details regarding the transition process in the coming weeks. This transition will be rolled out in phases, and customers will begin receiving data from the Amazon API feed accordingly. Customers should update all reports, dashboards, and subscriptions to reference the new Amazon API feeds (Amazon US, Amazon CA, Amazon MX) as soon as possible. Steps are provided below.
Steps to Update to the New API Amazon API Feeds
Follow the steps below to update your reports, dashboards, and subscriptions.
Update a Report
Click on images to enlarge.
Step | Instruction | Image |
1 | In Performance Analytics, open a Best Practice Report.
Example:
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2 | Under the Retailers section, double-click or use the arrow to add any of the desired new API versions (Amazon US, Amazon CA, Amazon MX).
Note: To review the old connection, select Amazon Portal Premium. |
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3 | Click on the Retailer drop-down to review between the new (and old) connection data.
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💡If you do not see the new Amazon API retailer connections listed (E.g., Amazon US, Amazon Canada or Amazon Mexico), please reach out to your Administrator who can grant you access. They can reference this How to Manage Users in SPS Analytics article to update your Retailer Account Permissions.
Subscriptions
To set up a new weekly subscription of this report, save the report first, and then follow the steps outlined here.
💡Be sure to remove the old Amazon Portal Premium subscriptions when setting up the new Amazon API ones in your My Subscriptions folder.
Update a Dashboard
Click on images to enlarge.
Step | Instruction | Image |
1 | In Performance Analytics, open a Dashboard.
Example:
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2 | Under the Retailer section, click on the drop-down menu and:
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💡If you do not see the new Amazon API retailer connections listed (E.g., Amazon US, Amazon Canada or Amazon Mexico), please reach out to your Administrator who can grant you access. They can reference this How to Manage Users in SPS Analytics article to update your Retailer Account Permissions.
Subscriptions
To set up a new weekly subscription of this dashboard, save it first, and then follow the steps outlined here.
💡Be sure to remove the old Amazon Portal Premium subscriptions when setting up the new Amazon API ones in your My Subscriptions folder.
New Metrics
Amazon API vs. Old Amazon Portal Premium Overview:
The Amazon API includes all metrics and attributes from the old Amazon Portal Premium, except optional GlanceViews, while introducing additional attributes/metrics. For a detailed Gap Analysis, contact AnalyticsSupport@SPScommerce.com.
Additional Amazon API Metrics and Attributes:
Metrics
Customer_return_cost
On_order_cost
Receipt_cost
Attributes
Country
⛑️ SPS Analytics Support
If you have any additional questions regarding the new Amazon API data upgrade, please reach out to our Analytics Support team at the contact information below:
☎️ 888-739-3232, Option 2